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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Canterbury

April 17, 2023

5  out of  5 rating by Kathy Canterbury
"We have been with Chuck Windrel for 42 plus years and has always been there for us, one of many examples is we were on a trip and a truck threw a rock into my windshield we called Mr. Windrel and it was taken care of immediately looking for a good insurance agent we highly recommend Chuck Windrel !!!"
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Greg Mickunas

November 30, 2022

5  out of  5 rating by Greg Mickunas
"My family and I have held insurance policies with Chuck Winderl at State Farm in Athens Ohio for over 40 years. Chuck and his team always provide excellent service and value. Anytime we have had a claim it has been handled fairly and quickly. As the old advertisement goes: "Like a good neighbor State Farm is there." Thanks to Chuck for all the years of reliable coverage! Greg Mickunas, MD"
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Brittany Kincaid

November 14, 2022

5  out of  5 rating by Brittany Kincaid
"Chuck was very quick with his responses and helping me start a new policy. I also have renters insurance with State Farm. It has been very helpful and affordable for a college student."
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Ellie Hammond

April 10, 2022

5  out of  5 rating by Ellie Hammond
"We insure our home through Chuck and recently added our new vehicle to our plan. Chuck is always incredibly responsive and always personally responds to emails quickly. The staff is always kind and efficient any time I’ve had to call the office for anything. Great customer service!"
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Corey Debautte

June 7, 2021

5  out of  5 rating by Corey Debautte
"Great service! Cut my my rate down by almost half!"
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Roxanna Weekley

March 18, 2021

5  out of  5 rating by Roxanna Weekley
"I love state farm. I cant even tell you how long we have had this office for our insurance. 30 years anyway!"
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Ralph Martin

August 12, 2020

5  out of  5 rating by Ralph Martin
"I have several auto, home, life, liability and personal articles policies with Chuck Winderl State Farm. Chuck and his staff are always responsive, professional and strong advocates for the customer if the central corporate office confuses the paper work. My wife and I have been Chuck’s customers for 40 years without difficulty and all insurance problems and needs satisfied with positive outcomes. Personal Service with a smile!"
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Rolanda Buchman

April 17, 2020

5  out of  5 rating by Rolanda Buchman
"I had Erie insurance for a number of years. As of 3/30/20, I changed to State Farm. I have 2 youthful drivers in my household and I am still saving 100 dollars per month by switching my auto policies, compared to Erie's premiums. Call for a quote today!"
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Sharyn Yulish

April 11, 2020

5  out of  5 rating by Sharyn Yulish
"My car died last week while I was out doing errands. My usual auto repair/towing shop was closed due to the CoVid pandemic. I called Chuck Winderl Insurance and spoke to Vickie, who arranged for a tow truck to transport my dead car to the [closed] shop and me to my home. Afterward, I emailed the towing receipt to her and the reimbursment was sent out the same day. It so happened that the following day, an auto shop employee was passing by the shop, saw my car in the lot, and was able to replace the battery. You can't ask for better service than that. Thank you, Vickie, and thank you, State Farm. I now have a working vehicle."
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Beth Elaine Atwood

March 1, 2020

5  out of  5 rating by Beth Elaine Atwood
"I signed up online and they called me back with a monthly price that was affordable and even more coverage than I expected! Thank you!"
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Christine Mcmillian

February 11, 2020

5  out of  5 rating by Christine Mcmillian
"Have used this agent for over a decade and Chuck recently went above and beyond to get our new home insurance for us. Super responsive and great rates. Thanks all!"
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Melinda Yaskoff

June 2, 2017

5  out of  5 rating by Melinda Yaskoff
"Excellent service over many years. Always efficient and effective. We carry home, auto and life insurance with them. Always have had exceptional customer service from all staff."
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Matthew Miller

March 2, 2015

1  out of  5 rating by Matthew Miller
"Absolutely terrible customer service!! I have received multiple bills in the mail, non of which the office has any idea as to why I am receiving them. I have always paid my insurance on time but i keep receiving bills. After 2 or 3 days of having to repeatedly contact this office it is found to be a mistake and I may disregard the bill. This office has to call out to the main office making promises to call me back and never do. Have asked multiple times to speak with Chuck himself and am assured he will call me back and have yet to receive that call. Currently attempting to transfer my service to another agent in hopes of better service. Unfortunately the new agent is unable to look into my account until Chuck's office sends them the information, my new agent contacted this Office on a Thursday and requested the transfer. Chuck's office agreed to send the information that same day. 3 business days later they still have not sent it."