State Farm® Insurance Agent Chuck Winderl

"We have been with Chuck Windrel for 42 plus years and has always been there for us, one of many examples is we were on a trip and a truck threw a rock into my windshield we called Mr. Windrel and it was taken care of immediately looking for a good insurance agent we highly recommend Chuck Windrel !!!"

"My family and I have held insurance policies with Chuck Winderl at State Farm in Athens Ohio for over 40 years. Chuck and his team always provide excellent service and value. Anytime we have had a claim it has been handled fairly and quickly. As the old advertisement goes: "Like a good neighbor State Farm is there." Thanks to Chuck for all the years of reliable coverage! Greg Mickunas, MD"

"We insure our home through Chuck and recently added our new vehicle to our plan. Chuck is always incredibly responsive and always personally responds to emails quickly. The staff is always kind and efficient any time I’ve had to call the office for anything. Great customer service!"

"I have several auto, home, life, liability and personal articles policies with Chuck Winderl State Farm. Chuck and his staff are always responsive, professional and strong advocates for the customer if the central corporate office confuses the paper work. My wife and I have been Chuck’s customers for 40 years without difficulty and all insurance problems and needs satisfied with positive outcomes. Personal Service with a smile!"

"My car died last week while I was out doing errands. My usual auto repair/towing shop was closed due to the CoVid pandemic. I called Chuck Winderl Insurance and spoke to Vickie, who arranged for a tow truck to transport my dead car to the [closed] shop and me to my home. Afterward, I emailed the towing receipt to her and the reimbursment was sent out the same day. It so happened that the following day, an auto shop employee was passing by the shop, saw my car in the lot, and was able to replace the battery. You can't ask for better service than that. Thank you, Vickie, and thank you, State Farm. I now have a working vehicle."

"Absolutely terrible customer service!! I have received multiple bills in the mail, non of which the office has any idea as to why I am receiving them. I have always paid my insurance on time but i keep receiving bills. After 2 or 3 days of having to repeatedly contact this office it is found to be a mistake and I may disregard the bill. This office has to call out to the main office making promises to call me back and never do. Have asked multiple times to speak with Chuck himself and am assured he will call me back and have yet to receive that call. Currently attempting to transfer my service to another agent in hopes of better service. Unfortunately the new agent is unable to look into my account until Chuck's office sends them the information, my new agent contacted this Office on a Thursday and requested the transfer. Chuck's office agreed to send the information that same day. 3 business days later they still have not sent it."